AI & Me personas
A collection of one page case studies to help you identify when AI might be able to help people in different situations.
These case studies showcase real-world scenarios representing different learner profiles. For example, older adults seeking digital independence, job seekers and low-income households.
Each case study highlights a scenario, key barriers, and opportunities where AI tools can break down complex tasks into simple, step-by-step actions
How can I use these case studies?
Designed for tutors, staff, and Digital Champions, these resources help you spot opportunities to introduce AI in your delivery. You can use them to understand specific learner challenges, and gain confidence in explaining practical AI applications. They also provide a quick way to use example prompts, tailored to the situation.
Practice activities in the AI Gateway
You can find activities relating to each of these case studies in the Using AI section of the AI Gateway, to help people practice crafting clear prompts.
Printable posters
Each case study is accompanied by a printable, branded poster designed to bring the learner’s story to life in your centre. They feature the persona's background, relatable challenges, and a key quote.
You can display them in waiting areas, community hubs, or digital suites. They serve as an engaging, low-barrier prompt to spark conversations with learners. They also encourage people to ask staff or volunteers how simple AI tools could help with everyday tasks.
Links to download the case studies and posters are in the Downloads section of this page.
What learner profiles do they cover?
- Applying for benefits
- Lowering household bills
- Job hunting
- Learning English
- Bidding for council housing