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Events & training

Build your skills and knowledge to help more people become digitally included. Browse the Network's free upcoming training & events sessions, or catch up on previous sessions in the on-demand webinars.

Happening soon

  • National Databank Q&A session

    This session is for organisation who are not yet part of the National Databank. Join us to find out how to join the National Databank, along with the other the services available to you as part of the National Digital Inclusion Network. The session will involve a short presentation, and then time for questions.

    Training 06/08/2024

  • National Databank refresher session

    A session for organisations accessing the National Databank. During this session we will give you an overview of the current offers, a demo of the National Databank and a reminder of processes. There will also be plenty of opportunity for you to ask any questions.

    Training 13/08/2024

  • Network meet-up: libraries digital inclusion (September)

    An open forum for libraries from around the UK to share successes, spark ideas and seek support for their digital inclusion work

    Meet-up 26/09/2024

  • Online safety for organisations supporting parents and carers

    Join us for an insightful and practical 1-hour webinar hosted by leading internet safety organisation Internet Matters.

    Training 23/07/2024

  • National Databank refresher session

    A session for organisations accessing the National Databank. During this session we will give you an overview of the current offers, a demo of the National Databank and a reminder of processes. There will also be plenty of opportunity for you to ask any questions.

    Training 22/07/2024

  • Gambling and gaming awareness for parents, carers and guardians

    Young Gamers and Gamblers Education Trust (YGAM) are offering an online information session to help develop your understanding of gaming and gambling harms.

    Training 17/07/2024

  • Network meet-up: Supporting asylum seekers and refugees

    This session is all about sharing good practice and providing an open forum for members of the National Digital Inclusion Network to connect and speak to other people supporting asylum seekers and refugees to get online.

    Meet-up 11/07/2024

  • Drop in: Digital Inclusion hub drop in (July)

    Are you new to the National Digital Inclusion Network or do you have a question that you’d like to ask other, experienced members of the National Digital Inclusion Network? This drop in is for staff from digital inclusion hubs who want to speak to experienced hubs.

    Training 11/07/2024

  • Combining English and basic digital skills learning

    It's Refugee Week in June, and we're celebrating the amazing work of digital inclusion hubs to support asylum seekers and refugees to Get Online. In this session two of our ambassador hubs will share how they support people who are learning English to learn basic digital skills and English at the same time. Watch this webinar on-demand.

    Training 27/06/2024

  • Supporting asylum seekers and refugees to access the digital world

    It's Refugee Week in June, and we're celebrating the amazing work of digital inclusion hubs to support asylum seekers and refugees to get online. In this session we ask:How can we best support people who have newly arrived to the UK to access essential digital services and life in the UK? Watch this video on-demand.

    Training 20/06/2024

  • Preparing for changes to the UK landline service

    tech UK and Good Things are here to share the most up-to-date information on the switch to digital voice. Watch this webinar on-demand.

    Training 19/06/2024

  • How to deliver outreach digital support

    National Digital Inclusion Network Ambassadors share their recommendations for delivering outreach digital inclusion support. Previously described as "the most useful training I've ever attended". Watch this webinar on-demand.

    Training 30/05/2024

  • Project planning and budgeting for digital inclusion bid success

    When writing bids, you are often asked to write a brief project plan or budget for what you plan to do with the funding. Join us to find out more about how to write successful project plans and budgets for bids. Watch this webinar on-demand.

    Training 16/05/2024

  • Network meet-up: All Digital Weeks

    This special National Digital Inclusion Network meet-up is part of All Digital Weeks, a Europe-wide campaign to raise awareness for digital skills for inclusion, empowerment and employment. Watch this webinar on-demand.

    Meet-up 15/05/2024

  • Your digital inclusion bid tool-kit

    How to be prepared for (almost) any bid you need to write. Watch this webinar on-demand.

    Training 14/05/2024

  • Your fundraising strategy

    The basics of developing a fundraising strategy for small non-profits. Watch this webinar on-demand.

    Training 09/05/2024

  • How to deliver drop in digital support

    Tips for running a successful digital skills drop-in from experienced hubs. Watch this webinar on-demand.

    Training 02/05/2024

  • Good practice in digital inclusion

    Co-designed and delivered with Network Ambassadors, this session shares good practice in supporting people in the three pillars of digital inclusion: skills, connectivity and devices. Watch this webinar on-demand.

    Training 29/04/2024

  • The wonder of data: accessing and using different sources of data on digital inclusion

    An introduction to a range of sources of data about digital inclusion / exclusion and how you can use them in your work. Exploring the value of using data to tell stories about the need for digital inclusion support, and the difference it can make. Watch this webinar on-demand.

    Training 22/04/2024

  • Measuring impact: evaluating the difference your digital inclusion support makes

    An introduction to principles of impact evaluation for digital inclusion support, and ideas for how to use our resources to gather data about the impact of the support you’re providing. Watch this webinar on-demand.

    Training 16/04/2024

  • AbilityNet: making devices and learning accessible

    Get free expert accessibility advice from our friends at AbilityNet on how to support learners with access needs. Watch this webinar on-demand.

    Training 25/03/2024

  • Digital inclusion advocacy

    Good Things Presents: Advocacy Action Series - What is the General Election and why does it matter? Watch this webinar on-demand.

    Training 13/03/2024

  • Safeguarding for digital champions

    Good Things' volunteer manager will lead this session on how to approach safeguarding for digital champion volunteers that support people through sensitive online processes. Watch this webinar on-demand.

    Training 05/03/2024

  • Recruiting and retaining volunteers

    Good Things' volunteer manager hosts this session to help you identify, recruit, and retain volunteers to your organisation. Watch this webinar on-demand.

    Training 27/02/2024

  • Digital Switchover - what you need to know

    BT / EE are hosting this session to share everything you need to know about the switchover to Digital Voice - what this means for you, and importantly the people you support. Watch this webinar on-demand.

    Training 26/02/2024

  • Managing a digital champions programme

    National Digital Inclusion Network Ambassadors and Good Things' volunteer manager share their experiences and recommendations for setting up a digital champions programme. Watch this webinar on-demand.

    Training 20/02/2024

  • Scams awareness - keeping your money safe online

    Natwest are hosting this free and impartial presentation, covering current and emerging digital fraud and scams, how to keep yourself and friends & family safe online, how to report an incident and more. Watch this webinar on-demand.

    Training 08/02/2024

  • Digital skills for employability using Learn My Way

    National Digital Inclusion Network member Fikayo Ilori from Swansea MAD shares their organisation's approach to helping people learn digital skills needed to be job ready. Watch this webinar on-demand.

    Training 16/01/2024

  • Storytelling: an introduction to writing transformational stories

    Learn about what makes a good story, how to collect and write them, and tips for sharing your stories online. Watch this webinar on-demand.

    Training 05/12/2023

  • Supporting older people to use digital

    National Digital Inclusion Network members Ann and Rich Avison from Lincs Digital share learnings from their experience of supporting older people to use digital. Watch this webinar on-demand.

    Training 04/12/2023

  • Virtual digital skills training using Learn My Way

    National Digital Inclusion Network member Vick Virdee from ACDA Training shares tips and ideas for delivering virtual basic digital skills sessions using Learn My Way. Watch this webinar on-demand.

    Training 30/11/2023

  • How to run drop-in digital inclusion support

    National Digital Inclusion Network members Lincs Digital and People Know How share advice on how to run a drop-in digital inclusion support session. Watch this webinar on-demand.

    Training 27/11/2023

  • Fundraising and diversifying your organisation's income

    National Digital Inclusion Network members Daniel Gale from GRCC and Jess Flack from Digital Essex share their tips and experiences on diversifying the income at your community organisation. Watch this webinar on-demand.

    Training 23/11/2023

  • Reaching and engaging people who aren't online

    National Digital Inclusion Network member Emily Lam from Job4Me shares her experience of successfully reaching and engaging a digitally excluded audience. Watch this webinar on-demand.

    Training 20/11/2023

  • Using Learn My Way to help older learners get online

    National Digital Inclusion Network member Yasmin Akhtar from Go-Woman Alliance shares her experience of supporting older learners to engage with digital technology. Watch this webinar on-demand.

    Training 16/11/2023

  • Using Learn My Way with rural learners

    National Digital Inclusion Network member Tanya Cook from A1 Community Works shares over a decade of experience of supporting people to learn digital skills in a rural context. Watch this webinar on-demand.

    Training 15/11/2023

  • How to promote Learn My Way

    National Digital Inclusion Network members Geraint Turner from Swansea MAD and Vick Virdee from ACDA share their tips and experiences on promoting Learn My Way to your organisation. Watch this webinar on-demand.

    Training 14/11/2023

  • Supporting people through the National Databank

    Network Ambassador Smartlyte leads this session, sharing advice for delivering the National Databank. Watch this webinar on-demand.

    Training 09/11/2023

  • How to deliver outreach digital support

    National Digital Inclusion Network Ambassadors share their recommendations for delivering outreach digital inclusion support. Watch this webinar on-demand.

    Training 11/10/2023

  • Tips and tools to make your organisation more efficient

    National Digital Inclusion Network members People Know How and Starting Point share their tips and tools to make your community organisation more efficient. Watch this webinar on-demand.

    Training 05/10/2023

  • Supporting people with learning disabilities and/or autism to benefit from digital

    National Digital Inclusion Network member Mike Howard from Starting Point shares tips for supporting people with learning disabilities to benefit from digital. Watch this webinar on-demand.

    Training 28/09/2023

  • Engaging with Government about digital exclusion

    How you can advocate MPs, Ministers, and other Parliamentarians to help fix the digital divide - for good. Watch this webinar on-demand.

    Training 27/07/2023

  • Supporting ESOL learners with digital

    Learn how to embed digital inclusion into existing English language provision, and how to make sure people with limited English aren't excluded from digital skills provision. Watch this webinar on-demand.

    Training 20/04/2023

  • RNIB: technology for life

    The wonderful Tech for Life team from RNIB share how to make devices more accessible for people who are blind or with sight loss. Watch this webinar on-demand.

    Training 14/04/2023

  • Working in partnership for digital inclusion

    National Digital Inclusion Network member Smartlyte and Good Things' Community Engagement Manager talk through examples of how working in partnership can help you improve your digital inclusion offer, reach more people and maximise provision in your area. Watch this webinar on-demand.

    Training 03/04/2023

  • AbilityNet: accessibility for devices and remote support

    Lizi Green from AbilityNet shares how you can make devices and learning more accessible for people with disabilities and/or sensory impairments. Watch this webinar on-demand.

    Training 15/03/2023

  • Recruiting and retaining volunteers

    Good Things' volunteer manager Hilary Nugent explores some of the reasons why finding and keeping volunteers can be difficult, and how you can overcome them. Watch this webinar on-demand.

    Training 24/01/2023

  • Good practice in digital inclusion

    Co-designed and delivered with Network Ambassadors, this session shares good practice in supporting people in the three pillars of digital inclusion: skills, connectivity and devices. Watch this webinar on-demand.

    Training 03/10/2022

  • Using Learn My Way with refugees and asylum seekers

    Network member Learn for Life shares their approach to helping asylum seekers and refugees gain essential digital skills using Learn My Way. Watch this webinar on-demand.

    Training 25/09/2022

  • AbilityNet: an introduction to assistive technologies

    Learn about digital accessibility and how AbilityNet can help with an introduction to some assistive technologies. Watch this webinar on-demand.

    Training 12/05/2022

  • An introduction to writing great blogs

    This workshop will show you how to get started, what makes a good blog and where to post your blogs. Watch this webinar on-demand.

    Training 15/02/2022