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National Databank

The National Databank is like a food bank but for mobile data. Network members can access free mobile SIM cards to give to people who can't afford internet connectivity.

Good Things Foundation is working with Virgin Media O2, Vodafone and Three to make sure no one is left without an internet connection. Together they power the National Databank, where members of the National Digital Inclusion Network can apply for and distribute free mobile SIM cards.

These resources will help you understand how you can register, activate and distribute free mobile data SIMs and vouchers.

Browse all 'National Databank' resources

  • National Databank user guide

    This guide serves as both an introduction to the National Databank and as a reference point, detailing each stage in issuing and activating data.

    This resource is only available to members

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  • National Databank poster

    Use this poster to promote your Databank service. There's space for you to add the address of your Hub.

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  • Introducing the National Databank

    An introduction to the National Databank, what it is, how it works and how you can get involved.

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  • Updating a phone number

    A short video demonstrating how to edit recipient data, including changing a phone number.

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  • Gifting a SIM (Vodafone/Three)

    A short video demonstrating how to log the gifting of a Vodafone or Three SIM.

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  • Making changes to existing data vouchers

    A short video demonstrating how to review and change the number of months a recipient will receive vouchers for.

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  • Adding National Databank user accounts

    A short video for National Databank managers on adding user accounts to their organisation account.

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  • Top tips to use less mobile data

    Ways to make the most out of a limited data allowance.

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  • Issuing O2 data vouchers

    A short video guide on issuing O2 data vouchers. Select play to watch this video.

    This resource is only available to members

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  • National Databank beneficiary flyer (Welsh language)

    Marketing material to help hubs attract beneficiaries to the National Databank.

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  • National Databank beneficiary flyer

    Marketing material to help hubs attract beneficiaries to the National Databank.

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  • Vodafone: SIM guidance leaflet

    Guidance for new recipients of a Vodaphone SIM

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  • How to activate an O2 SIM

    A step by step guide on how to activate an O2 SIM

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  • National Databank getting started checklist

    A simple checklist, with resource links, for hubs new to the databank.

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  • Data provider matrix

    This matrix is intended to help you identify the best offer for each person that you gift with data.

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