National Databank

The National Databank is like a food bank but for mobile data. Network members can access free mobile SIM cards to give to people who can't afford internet connectivity.

Good Things Foundation is working with Virgin Media O2, Vodafone and Three to make sure no one is left without an internet connection. Together they power the National Databank, where members of the National Digital Inclusion Network can apply for and distribute free mobile SIM cards.

These resources will help you understand how you can register, activate and distribute free mobile data SIMs and vouchers.

Browse all 'National Databank' resources

  • Introducing the National Databank

    An introduction to the National Databank, what it is, how it works and how you can get involved.

    • Data
    • New network member
    • National Databank
    Download this resource

  • National Databank user guide

    This guide serves as both an introduction to the National Databank and as a reference point, detailing each stage in issuing and activating data.

    • Running a Hub
    • Data
    • New network member
    • National Databank
    Download this resource

  • Supporting people with data connectivity (Broadband and mobile data)

    This guide is for charities, community groups and organisations which reach and support people who are struggling to afford the internet because of poverty and the cost of living.

    • Connectivity & data
    • National Databank
    • Connectivity & data
    Supporting people with data connectivity (Broadband and mobile data)

  • National Databank getting started checklist

    A simple checklist, with resource links, for hubs new to the databank.

    This resource is only available to members

    Join the Network Sign in to your account

  • Data provider matrix

    This matrix is intended to help you identify the best offer for each person that you gift with data.

    This resource is only available to members

    Join the Network Sign in to your account

  • Gifting a SIM (Vodafone/Three)

    A short video demonstrating how to log the gifting of a Vodafone or Three SIM.

    This resource is only available to members

    Join the Network Sign in to your account

  • Issuing O2 data vouchers

    A short video guide on issuing O2 data vouchers. Select play to watch this video.

    This resource is only available to members

    Join the Network Sign in to your account

  • How to activate an O2 SIM

    A step by step guide on how to activate an O2 SIM

    This resource is only available to members

    Join the Network Sign in to your account

  • Making changes to existing data vouchers

    A short video demonstrating how to review and change the number of months a recipient will receive vouchers for.

    This resource is only available to members

    Join the Network Sign in to your account

  • Updating a phone number

    A short video demonstrating how to edit recipient data, including changing a phone number.

    This resource is only available to members

    Join the Network Sign in to your account

  • Adding National Databank user accounts

    A short video for National Databank managers on adding user accounts to their organisation account.

    This resource is only available to members

    Join the Network Sign in to your account

  • Top tips to use less mobile data

    Ways to make the most out of a limited data allowance.

    This resource is only available to members

    Join the Network Sign in to your account

  • Vodafone: SIM guidance leaflet

    Guidance for new recipients of a Vodaphone SIM

    This resource is only available to members

    Join the Network Sign in to your account

  • National Databank poster

    Use this poster to promote your Databank service. There's space for you to add the address of your Hub.

    This resource is only available to members

    Join the Network Sign in to your account

  • National Databank beneficiary flyer (Welsh language)

    Marketing material to help hubs attract beneficiaries to the National Databank.

    This resource is only available to members

    Join the Network Sign in to your account