Online safety
75% of internet users are concerned about online scams, fraud and phishing.
Online safety is central to what being ‘digitally included’ means and this is confirmed in the Ofcom Online Experiences Tracker.
It is especially important for people who are new or limited users of the internet - often older people, and working-age adults with low educational attainment and low incomes, and those in vulnerable situations.
These resources will help you guide people through the basics of online safety and dealing with scams.
Browse all 'Online safety' resources
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Media Literacy: A guide to critically analysing information
Media literacy (the ability to critically analyse information) is becoming a vital skill that people need to function in a digital world. This article can help people learn about disinformation, misinformation, deepfakes and the potential risks of echo chambers.
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BBC: Misinformation vs disinformation
Examples of false information on social media. Includes a "What is fake news?" quiz that could be used to reinforce learning.
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Stop Hate UK: Misinformation and "fake news"
This website explains the difference between misinformation and fake news. It also highlights ways to fact check and what you can do if you see misinformation.
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Safer Internet: Misinformation - supporting critical thinking
Stories in the media can often be fabricated to cause panic or concern. Learning to critically determine what is trustworthy or not is an important skill.
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Virgin Media O2: Find the right words
Support and guidance for parents and carers, giving them the tools they need to make sure their children and young can navigate the online world safely.
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Example session plan: safety and security online
This example session plan suggests a 1 hour, blended learning session, incorporating topics from Learn My Way and offline activities. You can use it as it is, adapt it to your own needs or use it as a template for your own sessions.