Members' Area video guides

There can be a lot to take in after joining the National Digital Inclusion Network.

And hopefully there are also lots of things you’re keen to get set up. 

We’ve created a collection of short videos to explain some key things you might want to do to help you get started.

These videos help you get more out of being a member of National Digital Inclusion Network. They will help you rapidly build your skills and participate in the community's learning opportunities.

Updating your hub details

Keeping your hub record up to date is important. It makes it easier for us to contact the right people and ensures that any deliveries, from us to you, are sent to the correct address. This video covers:

• Why it’s important to update your details
• Using the hub details and hub profile sections
• Saving your changes

Adding new users to your hub

Adding more than one user to your hub account allows colleagues to also log in to the members' area of the National Digital Inclusion Network. This may be important if they need to view management information, such as the people you hub’s supported using Learn My Way. This video covers:

• Why your hub needs more than one user 
• Adding a new user
• Setting permission levels
• Viewing a list of users
• Removing users

Viewing the all people supported dashboard

The people supported reports are a key tool for viewing the impact your hub is having on beneficiaries. This includes the "monthly summary" view, which is useful for seeing the total amount of support provided over time. This video covers:

• Using the filter 
• The monthly summary

Network resources

As a member of the Digital Inclusion Network you have access to a range of free resources to support the delivery of your digital inclusion services. Many of these resources are only available to members. This library of guides, videos and useful websites can help kickstart your digital inclusion work. This video covers:

• Where to find resources on the Members' Area 
• Exploring the different collections 
• Using the filter
• Popular resources (including LMW certificate)

Network events

As a member of the National Digital Inclusion Network you have access to a variety of training sessions and network meetings to build your skills and knowledge and to share and learn from best practice.  Many of these sessions are recorded and made available as watch on-demand webinars. This video covers:  

• Accessing past event recordings
• Browsing and registering for upcoming events