HMRC: Advice and support grant (2024-2027)

Good Things Foundation is delighted to be working with His Majesty’s Revenue and Customs (HMRC) to deliver a 3 year programme which aims to help 12,000 individuals who need extra help in understanding and complying with their tax affairs and claiming their entitlements.

What is the HMRC: Advice and support (2024-2027) grant? 

Funding for up to 30 local Digital Inclusion Hubs who have extensive experience of helping people with tax affairs and entitlements, with three different contract sizes to apply for:

  • £13,000
  • £6,250
  • £3,250

Successful applicants will demonstrate:

  • A person-centred approach to delivering support.
  • Reach to key target groups.
  • Evidence of helping individuals to engage with HMRC online services.
  • Past delivery of project outcomes and compliance with reporting requirements.
  • Expertise in providing digital assistance and wider digital inclusion support.

Successful applicants will also be required to adopt a multi-channel approach to delivery including:

  • Tailored support with tax affairs required by the HMRC customer.
  • Face to face delivery blended as needed with phone, email and web chat support.

Who's eligible for the HMRC: Advice and support (2024-2027) grant?

We welcome applications from members of the National Digital Inclusion Network across the UK.

Organisations outside of the network are welcome to apply but must complete a joining application at least five business days before the deadline of a funding round.

Full eligibility criteria can be found in the grant description.

HMRC: Advice and support grant (2024 - 2027)