Isolated, frustrated and sad
Jonathan is a Spanish speaking asylum seeker who arrived in the UK with no material belongings besides some clothes.
He was unable to work while seeking asylum and couldn't afford a device or even the internet. He struggled to complete online tasks like filling out important applications and paying rent. As an asylum seeker, he was given a small allowance, but not enough to afford internet alongside basic necessities like groceries.
Jonathan wanted to connect with his family and the world, but he also wanted to be able to eat and keep his shelter. It was a struggle for him to feel independent or fit into society without being connected.
“I felt isolated. I felt frustrated and sad. I didn’t have any friends or family here.”
That’s why the digital inclusion support he received from digital inclusion hub, Learn for Life, was life changing for Jonathan.